ACRISS' Code of Conduct was created in 1992 for our car rental and Travel Technology members to follow and adhere to when providing information and services through computer reservation systems, GDS Global distribution systems and broker systems for all rentals locations in Europe.
Over the years the Code of Conduct has been updated with the latest information and rental requirements including new codes and definitions all of which were published in the relevant sections of our website.
In 2018 we added our newTransfers VDSI section and continued to update definitions and remove out of date information.
In October 2019 we completed a major change to our Code of Conduct since it was first created, in order to bring it up to date with a more modern feel and new requirements including new emphasis on the rules, responsabilities and practice of our members and associates within and around ACRISS whilst still aiming to provide all the information and guidelines necessary to book both car rental and transfers through all forms of electronic distribution systems.
The Code is available to download below and includes 7 Annexes which are already referenced on the website.
Updated Dec 2021
Click here to download our ACRISS Code of Conduct
- ANNEX A - Location and Rate Quote Information and Definitions- see Location Codes
- ANNEX B - Car Classification code and Vehicle codes - see Car Codes
- ANNEX C - Optional Extras, Special equipment and Ancillaries codes – see Extras/Special Equipment/Ancillaries
- ANNEX D - Additional Features Terminology – see Abbreviations/ Additional Features
- ANNEX E - VDSI Service Categories – see Transfers VDSI Guide
- ANNEX F - VDSI Policies – see Transfers VDSI Policies
- ANNEX G - VDSI Optional Extras – see Transfers VDSI Optional Extras
- Vehicle Selling Guide
- Abbreviations/ Additional Features
- Optional Extras, Special Equipment and Ancillaries Codes
- Booking Tips
- Corporate Booking
- Code of Conduct
- Transfers VDSI
- Guidelines for CMA
- Health and Safety pledges
- Car Rental Check-in
- Contactless Rental
- New ACRISS CO2 Emissions guidelines and Environmental page
- ACRISS Newsletter Issue 6 - July 2022
- ACRISS Welcomes Expedia as its newest Associate
- ACRISS Newsletter Issue 5 and Seasons Greetings
- ACRISS Welcomes MarginFuel as its latest Associate Tech partner
- Update ACRISS Vehicle Selling Guides
- ACRISS Latest Newsletter Issue 4!